The CUVA Customer Service team is continuing our "Coffee and Customer Service" series. This casual monthly Zoom call will cover topics that will help you best serve our visitors. Bring your own coffee and log in to learn more about park related topics. A brief presentation will be followed by time for questions.
Most of us have experienced a time when someone else's words made us go "ouch." Words have power. Our word choices can make a big difference in how welcome our visitors feel, especially those who arrive with concerns. Join Interpretation and Education Specialist Arrye Rosser, the park's accessibility coordinator, to learn how to avoid common mistakes and to respectfully engage people with disabilities.